Privacy & Data Protection Policy
At Yaromaister Ltd, we are committed to protecting the privacy of our customers, from individual homeowners to professional architects and contractors. This policy outlines how we handle your data in compliance with UK GDPR.
1. Information We Collect
To provide our specialized services and products, we collect:
Contact Details: Name, email address, and phone number.
Project Details: Delivery addresses and any technical project specifications you share with us.
Payment Information: Processed securely via our third-party payment providers (e.g., Stripe/PayPal). We do not store full credit card details on our servers.
2. How We Use Your Data
We use your information strictly to:
Process and deliver your orders.
Provide technical support and answer your installation questions.
Send essential updates regarding your purchase.
Improve our "invisible" solutions based on customer feedback.
3. Data Retention (How long we keep it)
We only keep your data for as long as necessary:
Order History: Retained for 7 years to comply with UK tax and accounting regulations.
Technical Inquiries: Retained for 2 years to assist with any follow-up support or warranty claims.
4. Data Sharing
We never sell your data. We only share information with:
Logistics Partners: To deliver your kits.
Manufacturers (if required): To resolve complex technical or warranty issues specifically related to your project.
5. Your Rights
Under UK GDPR, you have the right to:
Request a copy of the data we hold about you.
Request that we correct or delete your personal information.
Withdraw consent for marketing communications at any time.
6. Contact Us
For any questions regarding your data, please contact the Yaromaister team at: info@yaromaister.com
Last Updated: 2025